Frequently Asked Questions

Product & Care

Yes. You can find our size guides on each product page by clicking on 'Size Guide' . At the moment we stock sizes XS, S, M and L, but are looking to expand this range.

Parrotfish swimwear is antimicrobial, meaning you don't need to wash it every time you wear it.

We recommend you simply rinse the garment with lukewarm water after each use and hang to dry. For best result we recommend hand washing your swimwear. If machine washing we recommend a cold (30ºC), delicate or hand wash cycle. You can find our full care guide here. 

Yes! Parrotfish swimwear is rated for UPF 50+, which gives you excellent protection from the sun, all day long. 

Support

If you need support regarding an order you placed, please send us an email at orders@parrotfish.io and we will get back to you within 48 hours.

No. We only allow the use of one discount code per order.

Shipping

Yes! We ship worldwide. If for some reason you are unable to complete an order to your address, please contact us at orders@parrotfish.io and we will work on a solution.

Shipping times differ from country to country, but typically take anywhere from 3 to 21 days depending on the shipping option you choose at checkout.

We offer free worldwide shipping on all orders, because we know that shipping fees suck! Faster shipping options are also available at extra cost (but remember they also come with a bigger carbon footprint).

No. We pre-pay applicable import duties and taxes on all orders. We believe free shipping should mean completely free (which in our books means no taxes fees either).

You can learn more about our return policy here.

Yes! We provide tracking details for all orders. How detailed the tracking information is will depend on the shipping option you select at checkout.

Sustainability

It's a really cool process! Here's the short version: Plastic bottles are collected from landfills and the ocean. They are then cleaned, chopped, melted, and extruded into yarn, which is used to weave the fabric that makes up our swimwear. You can find more details on our sustainability page.

Yes! Our packaging is 100% plastic free. That means you can throw out or even compost every single piece of packaging that arrives with your order without adding to your plastic footprint. You can read more about our packaging here

No matter how environmentally conscious our supply chain is, unfortunately it's still not possible to completely eradicate our carbon footprint. That's why we have partnered with 1% For The Planet to give back and offset our impact. You can learn more about our pledge here.